Resource Centre

RFPC have provided a superb service from my initial enquiry through to completion of the fitting. The staff who dealt with my order and installation included Lacey. Sarah, Steve, Sam and Abid and they clearly know how to look after their customers. I am delighted with my new fire and would not hesitate in recommending them for their efficient,professional and personal service.

My wife an I visited Rotherham Fireplace Centre earlier in the year, and from our first contact, making a decision to have a fire and media wall built, this company delivered the upmost professional service from beginning to end, and we cannot fault them in any way. The respect that the fitters and plasterer had for our home and their craftsmanship was second to none, and I would not hesitate recommending this company to anyone. Worth every penny… Oh, and we won a prize in the prize draw too Lol.

First of all, I have been meaning to get around to this review before now, we had this build done in March this year, sorry about that Wes, time has just gotten away from me. What can I say that hasn't already been said by many of the reviewers on this site. I want to personally thank Wez and the team for probably the best addition to my house ever. We went in with an idea of what we wanted and soon realised that nothing was too much trouble. We had an old fireplace with a hearth and air conditioning unit directly above it, that I wanted incorporated into the build. Wez came to the house to measure up and immediately noticed the original fire fitters had not put the fire in the centre of the wall, so therefore, the air-conditioning unit had been set to the centre of that. However, he said that would not be a problem, careful measuring would mean that the alcoves would be slightly different in width, which to be honest, most have not noticed until I told them. The team.were.in constant contact, checking on my final choice of soundbar so that everything would fit perfectly. Even when they were.well into the build, nothing fazed Wez, not even when I changed the design a little so that the sound bar was not enclosed because of the type with up pointing speakers, that the sound would be lost in an enclosure The whole team were on time every morning, left the place as clean and tidy as they could in the evening and were the most polite respectful workers.I have ever met, not only with the customers, but with each other, we didn't hear any disagreements at all at any time. As you can see, the final result is out of this world. If you are looking for something completely bespoke, which will become part of the fabric of your house and just look like it has always been there and beautifully done to a very high standard, Rotherham Fireplace Centre is the place to go.

I do not usually leave reviews but had to for this company. Absolutely outstanding !!! Fantastic service and Fantastic workmanship, all the staff are so friendly and polite. They really do go the extra mile. A big thank you to you all.

I can’t praise this company and all the staff enough if I could give more than 5 stars I would they are such an honest and amazing company I would highly recommend them to anyone well done guys

We were visiting our daughter in Sheffield. Whilst there, we googled "Fireplace Irons". Rotherham was one, 20 minute journey. We rang. We had excellent information from Lacey including an invitation to visit the showroom where a selection was on display and catalogues of the full range could be viewed. Once there, everybody seemed relaxed, helpful and charming. We chose a set. Yes, fine, but regret not in stock. takes a few days. How long are you staying? Going tomorrow- could you deliver it to our home address. ? I'll check. Yes certainly - and at no extra charge. The excellent Fire Irons were delivered by courier 2 days later First Class Thank you Robin

I cannot praise this company enough. Being a perfectionist myself I was unsure about my purchase/ service particularly as I have LPG gas. Wes & the team provide mock up pictures & detailed advice, good old fashioned professional service at its best. The installation was undertaken with care & attention to the highest standards by Wes & Ryan with safety being their first concern. They were very courteous & the reception team were also very helpful. & kept in regular contact. If you’re unsure about who to choose to fit your new fire, look no further you won’t beat this service & price.

Excellent service,good workmanship. The team that was managed by Danny were very good, pleasant and knowledgeable. Will recommend with no hesitation. Thank you again.

What a pleasant change, service as it used to be. From our first visit to the showroom to installation of our new fire, service excellent throughout. Friendly professional advice, clear upfront prices, no dramas no fuss, all delivered as promised on time. Fitting team very friendly and polite, they did a great job and respected our property whilst here, fire looks great. Thank you to the whole team. We would highly recommend Rotherham Fireplace Centre. Peter and Carol Burt

Top job from start to finish, the fire places are really smashing quality. The surrounding I wanted standard size wouldn’t fit my wall That didn’t matter to these guys and I’m frilled to bits with whole experience Shop -design -fitting If your looking for a new fire 🔥 you won’t be disappointed

Absolutely fantastic service, from the minute you walk through the door, someone is always willing to assist & they literally go above and beyond to help you with what you need. Giving you different design ideas and providing you with all the info you could possibly need! (My previous 1 star review was meant for Mansfield fireplace centre & I was mortified when I've seen you reply & realised it was on the wrong company, so sorry)

Brilliant professional service from start to finish of our new fireplace. All staff really helpful and did all what we asked of them and went the extra mile in making sure the fireplace was made to our request including a home visit prior to ordering to ensure everything was 100% accurate. A very friendly and professional service by everyone involved. Really happy with our new fireplace and would strongly recommend to anyone to make Rotherham fireplace your choice. Thanks again, a pleasure doing business with you.

Excellent from start to finish. Really happy with our new fire. Couldn't recommend this company enough.

Love our new fireplace! It’s exactly what we wanted and really complete our living room 😍 Very happy with the service from start to finish

100% recommend this company !! Just done a new gas fire and a media wall for us , from start to finish they were excellent And. Very clean , All the crew are lovely guys and all take pride in there work . Fabulous job Thank you !!

A truely fantastic service provided. Very friendly staff in the showroom. Wez came to our home to give advice on the type/size of log burner required. Matt did a fabulous job of fitting the burner, also a friendly service. We are over the moon with our new burner. Thanyou all. 😊

Very large showroom and really knowledgeable and helpful staff. You won’t find the same fireplaces cheaper anywhere else including the internet

We had visited a few fireplace shops and this stood out for it's friendly and knowledgeable staff. Very a helpful without being in any way pushy. Highly reccomend this business. Russ

After visiting 7 other fireplace centres we were lucky to visit Rotherham fireplace centre, saved the best till last springs to mind. Kelly was great, talked us through the features of the fire we were interested in but then stood back to let us talk together for our thoughts. Survey was arranged and Wes was also very professional, so much so we ordered our electric hole in the wall fire to replace our existing gas one, work to be done in 2 weeks, confident it will be a fabulous job. Thanks all.

If you need a gas fire you are at the right place

I would recommend this company to anyone who is thinking about having a new fire in their home.They are excellent and the staff are professional and knowledgeable.The fitters are first class and tidy.All round great experience.First class service from start to finish.

Was extremely helpful! Highly recommend

We are so impressed with the very high standard your installers worked too. The team that carried out the preparation and installation and plastering were very professional polite and friendly . The show room staff were really helpful and listened to what we had in mind. All the work was carried to a high standard, clean and tidy when they left. We are so pleased with the results. Highly recommend .